phone number for colorado dept of revenue

Phone Number for Colorado Department of Revenue: A Comprehensive Guide

Greetings, Readers!

Welcome to our comprehensive guide on the phone number for the Colorado Department of Revenue (DOR). We understand that tax-related matters can be confusing, and we’re here to help you navigate the process smoothly. In this article, we’ll provide you with the direct phone number, alternative contact methods, and a wealth of information related to the DOR’s phone services.

Contacting the Colorado Department of Revenue by Phone

Direct Phone Number

The direct phone number for the Colorado Department of Revenue is (303) 951-4910. This number is available during the DOR’s operating hours, which are Monday through Friday, 8:00 AM to 5:00 PM (Mountain Time).

Automated Telephone System

When you call the direct phone number, you will be greeted by an automated telephone system. This system will direct you to the appropriate department or service based on your needs. You can expect a response within a few minutes.

Call Center Wait Times

The DOR’s call center experiences varying wait times depending on the day and time you call. However, the average wait time is typically under 10 minutes. If you are calling during peak hours, such as tax season, you may experience longer wait times.

Alternative Contact Methods

Online Services

In addition to contacting the DOR by phone, you can also access a variety of services online on the DOR’s website. These services include:

  • Filing your taxes
  • Managing your tax account
  • Making payments
  • Answering frequently asked questions

Email

You can also contact the DOR by email at dor_tax@state.co.us. While email is not the fastest method of contact, it is a convenient option for non-urgent inquiries.

Frequently Asked Questions

What is the best time to call the DOR?

The best time to call the DOR is during off-peak hours, such as the middle of the week or in the morning. This will help you avoid longer wait times.

Can I speak to a live representative?

Yes, you can speak to a live representative at the DOR. Simply follow the prompts on the automated telephone system to be connected to a customer service agent.

What if I have a hearing impairment?

The DOR provides a TTY service for individuals with hearing impairments. The TTY number is (303) 951-4710.

Contact Information Table

Contact Method Contact Information Operating Hours
Direct Phone Number (303) 951-4910 Monday-Friday, 8:00 AM – 5:00 PM (Mountain Time)
Automated Telephone System (303) 951-4910 Monday-Friday, 8:00 AM – 5:00 PM (Mountain Time)
Online Services dor.colorado.gov 24/7
Email dor_tax@state.co.us N/A
TTY Service (303) 951-4710 Monday-Friday, 8:00 AM – 5:00 PM (Mountain Time)

Conclusion

We hope this guide has provided you with all the necessary information to contact the Colorado Department of Revenue by phone. Remember, the DOR’s phone number is (303) 951-4910. For additional assistance, you can visit the DOR’s website or contact us via email or TTY.

Thank you for reading! We invite you to explore other helpful articles on our website related to tax laws, filing requirements, and more.

FAQ about Phone Number for Colorado Department of Revenue

What is the main phone number for the Colorado Department of Revenue?

Answer: 303-233-2383

What are the other phone numbers for the Colorado Department of Revenue?

Answer:

  • Tax Return Preparation Assistance: 303-233-4222
  • Income Tax Withholding Assistance: 303-233-3473
  • Sales and Use Tax Information: 303-233-2929
  • Motor Vehicle Information: 303-233-3292
  • Property Tax Information: 303-233-2474
  • Business Tax Information: 303-233-3475

What are the hours of operation for the Department of Revenue’s phone lines?

Answer:

  • Monday-Friday: 8:00 AM – 4:30 PM

What is the best way to contact the Department of Revenue?

Answer: Calling during the hours of operation is generally the best way to reach the Department of Revenue.

Can I make an appointment to visit the Department of Revenue?

Answer: Yes, you can schedule an appointment online or by calling the main phone number.

Is there a fee for calling the Department of Revenue?

Answer: No, calling the Department of Revenue is free of charge.

What information should I have ready when calling the Department of Revenue?

Answer: Depending on the reason for your call, you may need to have your Social Security number, business information, or other relevant documents ready.

What if my question is not answered over the phone?

Answer: If your question cannot be answered over the phone, you can visit the Department of Revenue website, email tax.help@state.co.us, or use the chat function on the website.

Can I submit a tax return over the phone?

Answer: No, you cannot submit a tax return over the phone. However, you can obtain information on how to file your return and get assistance with tax preparation over the phone.

What is the address of the Colorado Department of Revenue?

Answer:

  • 1375 Sherman Street, Denver, CO 80261-0011