Introduction
Greetings, readers! When it comes to navigating the complexities of tax matters in the Sunshine State, receiving prompt and efficient assistance is crucial. Look no further than the Florida Department of Revenue (DOR) customer service team, your reliable source for expert guidance. With a dedicated hotline and a range of online resources, the DOR is committed to ensuring your tax-related queries are resolved swiftly and effectively.
Contacting the DOR Customer Service Line
by Phone
For personalized assistance over the phone, dial 1-800-352-3671. The hotline is operational from Monday to Friday, 8:00 AM to 5:00 PM EST. Be sure to have your Social Security number or Florida Driver’s License number ready for verification purposes.
by Email
If you prefer communicating via email, send your inquiries to DOR.CustomerService@MyFloridaCFO.com. While email responses may take slightly longer than phone calls, they provide a convenient option for non-urgent matters.
Additional Assistance Options
Online Resources
The DOR website is a treasure trove of self-help information. Peruse the extensive collection of FAQs, online manuals, and downloadable forms to find answers to common tax-related questions at your convenience. To access these resources, visit the website at https://floridarevenue.com/.
Local Offices
For in-person assistance, you can visit one of the many DOR district offices located throughout the state. Find the office nearest you by visiting the website and clicking on "Contact Us" > "Local Offices."
Types of Assistance Provided
The DOR customer service team is equipped to assist you with a wide range of tax-related matters, including:
- Income tax
- Sales tax
- Property tax
- Motor vehicle taxes
- Business taxes
- Tax refunds
- Tax assessments
- Tax exemptions
Table: Florida DOR Customer Service Contact Information
| Communication Method | Contact Information | Availability |
|---|---|---|
| Phone | 1-800-352-3671 | Monday – Friday, 8:00 AM – 5:00 PM EST |
| DOR.CustomerService@MyFloridaCFO.com | N/A | |
| Online Resources | https://floridarevenue.com/ | 24/7 |
| Local Offices | Visit https://floridarevenue.com/contact-us/local-offices/ | Varies by office |
Conclusion
The Florida Department of Revenue customer service team stands ready to help you navigate the complexities of the state’s tax system. Whether you have questions about your tax liability, need assistance with a tax return, or seek guidance on tax-related laws, the DOR is your trusted source for expert support. Don’t hesitate to reach out to the customer service hotline or explore the online resources available to ensure your tax matters are handled efficiently and accurately.
And while you’re here, be sure to check out our other articles for additional insights into Florida’s tax system and other topics of interest.
FAQ about Florida Department of Revenue Customer Service
How do I contact the Florida Department of Revenue (DOR)?
- You can contact the DOR by phone at 1-800-352-3671 or by visiting their website at floridarevenue.com.
What is the DOR’s mailing address?
- The DOR’s mailing address is:
Florida Department of Revenue
P.O. Box 7444
Tallahassee, FL 32314-7444
What are the DOR’s business hours?
- The DOR’s business hours are Monday through Friday, 8:00 AM to 5:00 PM EST.
What are the different ways to file a tax return with the DOR?
- You can file a tax return with the DOR online, by mail, or in person.
What is the deadline to file my taxes?
- The deadline to file your taxes is April 15th.
What if I need to make a payment to the DOR?
- You can make a payment to the DOR online, by mail, or in person.
What if I have a question about my tax refund?
- You can check the status of your refund online or by calling the DOR at 1-800-352-3671.
What if I need to file an amended return?
- You can file an amended return by mail or in person.
What if I have a problem with the DOR?
- You can contact the DOR’s Office of Taxpayer Advocate at 1-850-488-6800.
What if I need more information about the DOR?
- You can visit the DOR’s website at floridarevenue.com.
